Prerequisites
Before you begin, make sure you have:
- Google Workspace Business, Enterprise, or Education edition
- Super Admin access to Google Admin Console
- Chrome Browser Cloud Management enabled (free add-on)
- PromptDuty Extension ID โ provided after signing up
- PromptDuty API Key โ available in your admin dashboard
This deployment typically takes 5-10 minutes to configure. Changes propagate to devices within 1 hour (or on next browser restart).
Enable Chrome Browser Cloud Management
If you haven't already enabled Chrome Browser Cloud Management, follow these steps:
Open Google Admin Console
Navigate to admin.google.com and sign in with your Super Admin account.
Enable Chrome Management
Go to Devices → Chrome → Settings
If prompted, click Enable Chrome Browser Cloud Management. This is a free feature included with Google Workspace.
Enroll Browsers
Users need to sign into Chrome with their Google Workspace account for policies to apply. For managed Chromebooks, this happens automatically.
Force-Install the Extension
Configure Chrome to automatically install PromptDuty on all managed browsers.
Navigate to Apps & Extensions
In Admin Console, go to:
Devices → Chrome → Apps & extensions → Users & browsers
Select Organizational Unit
On the left sidebar, select the organizational unit (OU) you want to target. You can select the top-level organization to deploy to everyone, or a specific OU for a pilot group.
Add the Extension
Click the + button (Add) in the bottom-right corner and select Add Chrome app or extension by ID
Enter the PromptDuty Extension ID:
EXTENSION_ID_HERE
Select From Chrome Web Store and click Save.
Set Installation Policy
Click on the PromptDuty extension you just added. In the panel on the right, set:
- Installation policy: Force install
- Pin to toolbar: On (recommended)
Click Save.
"Force install" means users cannot disable or uninstall the extension. Use "Force install + pin" if you want it visible in the toolbar at all times.
Configure Extension Policy (Optional)
You can pre-configure PromptDuty settings using a JSON policy:
Open Extension Settings
Click on the PromptDuty extension in your Apps & extensions list.
Add Policy JSON
Scroll down to Policy for extensions and add your configuration:
{
"apiKey": {
"Value": "YOUR_API_KEY_HERE"
},
"organizationId": {
"Value": "YOUR_ORG_ID"
},
"enableMasking": {
"Value": true
},
"enableWarnings": {
"Value": true
},
"enableBlocking": {
"Value": true
}
}
Replace YOUR_API_KEY_HERE and YOUR_ORG_ID with values from your PromptDuty dashboard.
Save Configuration
Click Save. The policy will be pushed to all managed browsers in the selected OU.
Verify Installation
Confirm that PromptDuty is deployed correctly:
Check Policy Propagation
Policies typically apply within 1 hour, or immediately when Chrome restarts. Users can force a policy refresh by going to chrome://policy and clicking Reload policies.
Verify Extension Installation
On a managed browser, navigate to chrome://extensions. You should see PromptDuty listed with a note saying "Installed by your administrator".
Test Protection
Visit chat.openai.com or another AI tool and enter a test prompt containing sample PII. Verify that PromptDuty detects and handles it according to your policy.
PromptDuty is now protecting all AI interactions across your Google Workspace organization.
Troubleshooting
Extension not appearing
- Ensure the user is signed into Chrome with their Google Workspace account
- Check that the user is in the correct organizational unit
- Go to
chrome://policyto verify policies are being received - Restart Chrome to force a policy refresh
Extension shows "Managed by your organization" but isn't working
- Verify the API key in the extension policy JSON is correct
- Check that the user has an active PromptDuty license
- Look for errors in the browser console (right-click extension icon → Inspect popup)
Policies not applying to some users
- Verify user is in the correct organizational unit
- Check for conflicting policies at different OU levels
- Ensure Chrome Browser Cloud Management enrollment token is installed (for non-Workspace devices)
Contact our support team at support@promptduty.com or use the chat widget in your admin dashboard.